How do I process an exchange? July 29, 2021 16:48 Updated Request an Easy Return label and select Store Credit. Store Credit will be applied to your account once the item is received at KiraGrace. Apply your store credit and place a new order for the items you desire. Related articles How do I request an Easy Return label? How else may I request a return? What are the rules? How long will it take to process my return? What is Final Sale?