What are the rules for Free Returns and Exchanges?
Updated
KiraGrace offers a 30-day return window.
You have 30 days from your ship date to request a return online.
Your return label must be activated within 2 days or your return may be declined.
Item must be in new, unused, unwashed, and in saleable condition with original tags attached.
Your free return label expires in 2 business days.
We do not accept returns on Final Sale items.
Item must be purchased from KiraGrace.com. We do not accept returns from third parties.
Free returns applies to domestic shipments under $500. International customers are responsible for return shipping costs.
KiraGrace monitors returns to identify potential misuse or abuse of our return policies. We reserve the right to refuse service or delay returns if fraud or abuse is suspected. Returns on orders over $500 will be subject to a 10% restocking fee.
