When you place an international order, we will estimate shipping costs based on the weight of your order and the option you choose. DHL is our carrier for most international packages. There are two options for International Shipping:
- Canada (First Class Mail International) - our least expensive international option, delivery varies and may be up to 30 days.
- DHL (Express Mail International) (3-10 days) - shipping cost is determined at checkout - this is express service with a tracking number, delivers within 3-10 business days
- DHL (Priority Mail International) (5-12 days) - shipping cost is determined at checkout - this is express service with a tracking number, delivers within 5-12 business days
Shipping internationally can be expensive, so we want to help make it easier to buy the gear you love. Sign up for our newsletter here and receive a code for 25% off your International Regular Price Order.
Because we love our customers we only offer International Express to ensure you personally receive your gear. KiraGrace is not responsible for lost or stolen products once delivery leaves our warehouse and shipping fees are not refundable. We appreciate your cooperation and understanding.
If you refuse a shipment from KiraGrace, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to KiraGrace This amount will be deducted from your merchandise refund. In the instance the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded.
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.
KiraGrace cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages.
By law, we must declare all items at their full price and cannot alter this amount to decrease international customs fees.